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Frequently Asked Questions
Question: "How do I pay?"
Answer: *PAYMENT: upon arrival at check-in. We accept payments in cash and by credit cards *(cash: Polish zlotys, euro and US dollars). Should you choose to pay in cash, please be sure to prepare the exact amount. There is a 1,7% charge for most credit card payments (Diners Club 2,6%, Amex 4.2%).WE RECOMMEND PAYING IN CASH.You will avoid exchange rate differences and bank fees.
Question: "What time is check-in and check-out?"
Answer: 13:00 check-in and 11:00 check out. Upon availability and previous notice we can allow an earlier check-in time.
Question: "Is the Price per Apartment or per person?"
Answer: You pay for the apartment, although we do have a maximum amount of people who can stay in each apartment.
Question: "Do all apartments have double beds?"
Answer: No, in some of our apartments we offer also single beds.
Question: "Do I get fresh towels and soap?"
Answer: Yes, and much more. Please click here to learn about the amenities. You will find also local magazines.
Question: "Is breakfast included?"
Answer: No, brekfast is not included in the price of the apartment.
Question: "Is there a lift?"
Answer: There are no lifts in the Old Town. If you need an apartment with fewer stairs, please specify or ask for our ground floor and first floor apartments.
Question: "Are the apartments near the centre?"
Answer: You can't get any closer. Kaziemierz Apartments are in a heart of the city, 5 min. walk to the Old Town and Kazimierz Main Square. New business districts are very close nearby and accessible.
Question: "Are the apartments safe?"
Answer: Yes. Safety is one of the qualities we stress most when choosing the best apartments. Besides, Kaziemirz and Old Town are probably the most protected parts of the city with low crime rate.
Question: "Can I call from the apartment?"
Answer: We recommend our Phone Rental service, since there are no phones in the apartment.
Question: "Can I bring a pet?"
Answer: Yes, but we reserve the right to charge for damage.
Question: "How many people can share 1 apartment?"
Answer: Studio apartment: 2 people, 1 bedroom apartment: 2-4 people, 2 bedroom apartment: 4-6 people, Large apartments: 6-10. We advise to consult the capacity of selected apartments always before arrival.
